• HOME
  • NEWS
  • EXPLORE
    • CAREER
      • Companies
      • Jobs
    • EVENTS
    • iGEM
      • News
      • Team
    • PHOTOS
    • VIDEO
    • WIKI
  • BLOG
  • COMMUNITY
    • FACEBOOK
    • INSTAGRAM
    • TWITTER
Sunday, September 28, 2025
BIOENGINEER.ORG
No Result
View All Result
  • Login
  • HOME
  • NEWS
  • EXPLORE
    • CAREER
      • Companies
      • Jobs
        • Lecturer
        • PhD Studentship
        • Postdoc
        • Research Assistant
    • EVENTS
    • iGEM
      • News
      • Team
    • PHOTOS
    • VIDEO
    • WIKI
  • BLOG
  • COMMUNITY
    • FACEBOOK
    • INSTAGRAM
    • TWITTER
  • HOME
  • NEWS
  • EXPLORE
    • CAREER
      • Companies
      • Jobs
        • Lecturer
        • PhD Studentship
        • Postdoc
        • Research Assistant
    • EVENTS
    • iGEM
      • News
      • Team
    • PHOTOS
    • VIDEO
    • WIKI
  • BLOG
  • COMMUNITY
    • FACEBOOK
    • INSTAGRAM
    • TWITTER
No Result
View All Result
Bioengineer.org
No Result
View All Result
Home NEWS Science News Health

Secret shopper study sheds light on barriers to opioid treatment for women

Bioengineer by Bioengineer
September 6, 2025
in Health
Reading Time: 3 mins read
0
IMAGE
Share on FacebookShare on TwitterShare on LinkedinShare on RedditShare on Telegram

After a 2020 Vanderbilt University Medical Center study showed women have a difficult time accessing treatment for opioid use disorder (OUD), investigators analyzed comments received from the study’s participants to further shed light on barriers to care, which included everything from long on-hold times to difficult interactions with clinic receptionists during phone calls seeking appointments.

A “secret shopper” study published in JAMA Network Open in 2020 used trained actors trying to get into treatment for opioid use disorder in 10 U.S. states. More than 10,000 unique “patients” were randomly assigned to be pregnant or non-pregnant and have private or Medicaid-based insurance to assess differences in the experiences of access.

The results revealed many challenges in scheduling a first-time appointment to receive medications for OUD, including finding a provider who takes insurance rather than cash. Access to treatment was even more difficult for women who are pregnant and have OUD, with pregnant women about 20% less likely to be accepted for treatment than nonpregnant women.

The trained actors provided nearly 18,000 comments describing what happened during calls, and pregnant callers and those with Medicaid documented the most barriers in obtaining an appointment. The qualitative study is published in Women’s Health Issues.

“Even though these trained callers didn’t actually have opioid use disorder, and even though they weren’t desperately trying to get help for themselves and their baby, they still felt stigmatized during these calls,” said lead author Julia Phillippi, PhD, CNM, assistant professor and academic director of the Nurse-Midwifery program at Vanderbilt University School of Nursing. “They often felt overwhelmed by emotion because of how they were treated, both good and bad. That really says something.”

Many callers experienced less than welcoming, and often stigmatizing, responses from the person answering the phone. One secret shopper reported the receptionist said, “People usually don’t show up to appointments because they decide they want to have one last hoorah on dope before coming.”

Callers were often placed on hold or transferred repeatedly. One caller commented, “The wait time to speak with someone is crazy,” while another said, “I told them I was seeking addiction treatment and four months pregnant; they put me on the classic immediate hold.”

Not all interactions were negative. One caller reported, “I would like to note that everyone I spoke with throughout the call, including the receptionist, was deeply empathetic, knowledgeable and helpful.”

As the U.S. opioid crisis has grown, women have been increasingly affected. According to the National Center for Health Statistics, from 1999-2016 the rate of drug-related deaths among women jumped from 3.9 to 13.4 per thousand.

Treatment involving medications for opioid use disorder (MOUD) is highly effective in reducing overdose death and improving quality of life. For pregnant women, MOUD improve pregnancy outcomes, including preterm birth.

“We’re setting record levels of overdose deaths in the U.S., very likely worsened by the COVID-19 pandemic,” said Stephen Patrick, MD, director of the Center for Child Health Policy at Vanderbilt University School of Medicine, associate professor of Pediatrics and Health Policy and Vanderbilt University Medical Center neonatologist. “We know medications to treat opioid use disorder reduce the risk of overdose deaths for mom and increase the likelihood that the birth is going to go to term with a higher birth weight. We should make access to treatment easy, and certainly not harder.”

The authors recommend interventions to improve access to OUD care for reproductive-age women, including increasing the number of clinics in the U.S. that provide MOUD regardless of pregnancy and insurance status; more training for clinic call-takers; and addressing the issue nationally through policy reform.

###

Other study members included Rebecca Schulte, BA; Kemberlee Bonnet, MA; David D. Schlundt, PhD; William O. Cooper, MD, MPH; Peter R. Martin, MD, MSc: and Katy B. Kozhimannil, PhD, MPA. The research was supported by the National Institute on Drug Abuse, part of the National Institutes of Health (R01 DA045729).

Media Contact
Craig Boerner
[email protected]

Related Journal Article

http://dx.doi.org/10.1016/j.whi.2021.03.010

Tags: AddictionBehaviorDrugsHealthcare StigmaMedicaid DisparitiesMedicine/HealthMental HealthOpioid Use DisorderParenting/Child Care/FamilyPediatricsPregnant Women HealthPublic HealthTreatment Access Barriers
Share12Tweet8Share2ShareShareShare2

Related Posts

Financial Struggles of Parents Caring for Eating Disorder

September 28, 2025

Emergency Medicine Professionals Experience Job Satisfaction Despite Challenges with Burnout and Staff Retention

September 27, 2025

Consuming Fruit Could Mitigate Air Pollution’s Impact on Lung Health

September 27, 2025

Moral Distress: A Link Between Work Environment and Nurse Depression

September 27, 2025
Please login to join discussion

POPULAR NEWS

  • New Study Reveals the Science Behind Exercise and Weight Loss

    New Study Reveals the Science Behind Exercise and Weight Loss

    83 shares
    Share 33 Tweet 21
  • Physicists Develop Visible Time Crystal for the First Time

    72 shares
    Share 29 Tweet 18
  • Scientists Discover and Synthesize Active Compound in Magic Mushrooms Again

    56 shares
    Share 22 Tweet 14
  • Tailored Gene-Editing Technology Emerges as a Promising Treatment for Fatal Pediatric Diseases

    51 shares
    Share 20 Tweet 13

About

We bring you the latest biotechnology news from best research centers and universities around the world. Check our website.

Follow us

Recent News

Financial Struggles of Parents Caring for Eating Disorder

Emergency Medicine Professionals Experience Job Satisfaction Despite Challenges with Burnout and Staff Retention

Consuming Fruit Could Mitigate Air Pollution’s Impact on Lung Health

  • Contact Us

Bioengineer.org © Copyright 2023 All Rights Reserved.

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Homepages
    • Home Page 1
    • Home Page 2
  • News
  • National
  • Business
  • Health
  • Lifestyle
  • Science

Bioengineer.org © Copyright 2023 All Rights Reserved.